Privacy Policy

1. Introduction

NGNAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, "Services").

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials
• Payment information (processed securely through our payment partners)
• Educational background and NCLEX exam details
• Profile information and preferences

2.2 Usage Data

We automatically collect certain information when you use our Services:

• Study patterns and learning progress
• Quiz responses and assessment results
• Time spent on different features
• Device information (browser type, IP address, device ID)
• Usage patterns and platform interaction metrics

3. How We Use Your Information

We use your information for the following purposes:

• Provide and personalize our Services
• Create and optimize your study plan
• Process payments and maintain subscriptions
• Send important updates and communications
• Analyze and improve platform performance
• Develop new features and content
• Prevent fraud and ensure platform security

4. Information Sharing

We may share your information with:

• Service providers who assist in platform operations
• Payment processors for subscription management
• Analytics providers to improve our Services
• Law enforcement when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption of sensitive information
• Regular security assessments and updates
• Secure data storage and transmission
• Access controls and authentication
• Employee training on data protection

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Request corrections to your data
• Delete your account and associated data
• Opt-out of marketing communications
• Export your data in a portable format
• Restrict certain data processing activities

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze usage patterns
• Personalize content
• Improve platform performance

You can manage cookie preferences through your browser settings.

8. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our platform or via email.

9. Contact Information

For privacy-related questions or concerns, please contact us at:

Email: [email protected]

Address: [Company Address]

Phone: [Phone Number]